Importivity

Privacy Policy

Effective Date: March 16, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. By using our website or submitting your information to us, you agree to the practices described here.

Information We Collect

Information you provide to us: name, email address, phone number, company name, project details or inquiry information, and any files, drawings, or documents you upload, as well as any other information you choose to provide through forms, emails, calls, or messages.

Information collected automatically: IP address, browser type and version, device type and operating system, pages viewed and time spent on our website, referral URLs, and cookie data and similar tracking technologies.

How We Use Your Information

We may use your information to respond to inquiries; evaluate sourcing, manufacturing, or project requests; provide access to client dashboards; operate, maintain, and improve our website and services; analyze website activity; run advertising and marketing campaigns; send follow-ups, updates, and appointment coordination; and maintain internal business records.

SMS Communications

If you provide your mobile number and choose to receive text messages, we may send conversational, informational, operational, or account-related SMS messages, including responses to inquiries, project updates, and scheduling. SMS consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance. No mobile opt-in data, SMS consent, or phone numbers collected for SMS purposes will be shared with third parties or affiliates for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, understand user behavior, and support our marketing. These may include essential cookies, analytics tools such as Google Analytics and Hotjar, and advertising technologies such as Meta Pixel and LinkedIn Insight Tag.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Third-Party Services and Data Sharing

We may use trusted third-party service providers to support our operations, including Zoho for CRM and communications, Instantly.ai for email outreach, Google for analytics and advertising, and Meta and LinkedIn for advertising, among other analytics, hosting, and technical providers.

We may share information with these providers only to the extent reasonably necessary for them to perform services on our behalf. We do not sell your personal information. Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes are not shared with third parties for marketing purposes.

International Users

Importivity works with users and clients in multiple countries. By using our website or submitting information, you understand that your information may be transferred to, stored in, and processed in the United States and other jurisdictions where we or our service providers operate.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and legal records, support ongoing communications, and comply with legal, accounting, tax, contractual, or regulatory obligations.

Your Rights and Choices

Depending on your location and applicable law, you may have the right to request access to the personal data we hold about you, request correction or deletion, opt out of marketing emails, and opt out of SMS by replying STOP.

To make a privacy-related request, contact us at info@importivity.com. We may need to verify your identity before processing certain requests.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, use, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information in violation of applicable law, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

Importivity LLC, Austin, Texas, USA. Email: info@importivity.com.